Security issues in any multi family environment, if left unaddressed, raise the potential for litigation due to criminal acts by third parties. With that realization we offer a very unique and very property/management-friendly training program for apartment and other multi-family management. Our program is well suited for :

We provide apartment property managers the tools to self-manage their crime prevention and awareness program.

Why is CapCity Apartment Solutions so unique?

• We train all of your property managers, Regional Managers and even maintenance supervisors at one location.
• We provide consulting services for one year to assist in program development. What looks good on paper at inception is rarely what is actually in place in the end.
• The results are a quantifiable improvement in the safety of your properties.

Step One: A full review of critical components of a crime prevention program:

• Policy and procedures.
• How Courtesy Officers or contract security services are managed.
• A comprehensive assessment of properties you select to identify potential vulnerabilities. This assessment includes a crime analysis of the property and surrounding area.

Step Two: A workshop with your team. We want you to bring in as many managers and staff you feel would benefit.

We have designed a 4-5 hour workshop that is interactive, fun and requires some group effort.

What you will learn:

Daily Operations and Crime Prevention

· Crime Prevention Through Environmental Design (CPTED). You will learn how lighting, access, maintenance standards, and landscaping impacts crime prevention.

· Incident report distribution and the retention of documents.

· Gates, Lights, Cameras and Cops. All of these are integral parts of planning. Which ones do you need and how much is enough?

Crime Statistics. Where to find them and how they are used.

· Resources for crime analysis of your property and the surrounding area.

· Documenting incidents on property: Do you and how.

· Communicating crime to your residents: What residents want to know.

· When does a crime trigger the need for more security?

Litigation. The secrets a plaintiff's Security Expert Witness doesn't want you to know.

· What exactly is meant by the term "security" and becoming comfortable with questions that will be asked.

· Standard of Care and Foreseeability. What "you knew or should have known". Your efforts at crime prevention rely heavily on previous like crimes. What steps to take to ensure you are on the right track.

· What information a plaintiff's expert will want. Answer: everything!

· How to prepare for pending litigation. Understanding depositions and the process as a whole.

Action Strategies. How to create an on-going program that can be managed.

· Physical security assessment, planning, and management. Learn what a security plan does or does not have to be.

· Managing continuing education of property staff. Train all, train often.

· Community involvement in safety on the property. THE most important part of a strategy. We'll even help you with your initial meeting.

· Law enforcement liaison and what they can/should provide.

· Off duty Police Officer or Courtesy Officer Management and Job Description. They work for you. Learn how to effectively manage their efforts.

· Management of contract security guard companies on periodic patrol or stationed on property.

Here's how we accomplish this:

• On site training. We will work with you to create training for your specific location by understanding specific issues encountered on and around the property. We can expand the training to include a site review to be conducted with your staff to educate them on potential risk areas.
• Central location seminars. We can design a seminar or breakout session for your regularly scheduled meetings of all property managers or for industry conferences.

Step Three: Your success is critical so we provide program mentoring for a year for Senior and Regional Management. Our goal is to "train the trainers" so that the processes can be easily replicated. We are available for consultation regarding on going trends, interface with vendors, and assistance with field training. There is no cookie cutter approach.

What is the cost of CapCity Apartment Solutions?

We'd like to create a proposal for you as this program can be conducted in two ways:

1. We can conduct the Operational Review without conducting any on-site assessments.

2. We can conduct the Operational Review and conduct assessments for any number of properties within the portfolio.

· Management training is included in either case.

· The fee is based on the number/size of properties included. Travel to your location is an additional expense.